This website is operated by Infanion BV, a company incorporated under Belgian law, with its registered office at Hilstraat 18, 3120 Tremelo, Belgium, registration number 0882782845 (hereafter referred to as “Infanion”). Infanion is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us through the website or otherwise interact with us through this website. For the processing of personal data described in this Privacy Policy, Infanion acts as the data controller.
1. Data Collection
You can browse our website without directly providing personal data to us. We may, however, process certain technical information necessary for the operation and security of the website and, depending on your cookie preferences, information collected through cookies or similar technologies. For more information, please refer to our Cookie Policy. We also collect personal data that you voluntarily provide to us, for example when you contact us through our contact form.
2. Contact Form
The contact form on our website is intended for visitors who wish to reach out to us with questions or inquiries. When you submit a request through this form, we collect the following information:
- Name
- Email address
- Phone number
- Message content
We use this information to receive, review and respond to your inquiry and, where relevant, to take appropriate follow-up actions in relation to your request.
3. Purposes and Legal Basis for Processing
We process personal data only when we have a valid legal basis to do so. When you contact us through our website, we process the information you provide in order to respond to your inquiry. Depending on the nature of your request, this processing may be based on our legitimate interest in responding to communications and inquiries addressed to Infanion, or on the need to take steps at your request before entering into a contract. Where processing is based on consent, you may withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
4. Data Storage and Retention
The information you provide through the contact form will be stored securely and retained only as long as necessary to address and resolve your inquiry.
After your request has been processed, we may retain relevant information where reasonably necessary for legitimate business purposes, to maintain appropriate business records, or where we are required to do so by law. Personal data will not be retained longer than necessary for the purposes for which it was collected.
5. Data Sharing
We do not sell your personal data. Personal data may be accessible to service providers that support the operation, hosting, security or maintenance of our website and related systems, where this is necessary for them to provide their services to us. Where required, these service providers process personal data on our behalf and subject to appropriate data protection obligations. We may also disclose personal data where required by law, regulation, legal process or a competent public authority, or where necessary to establish, exercise or defend legal claims.
6. Security
We take appropriate technical and organisational measures to protect your personal data from unauthorized access, alteration, disclosure, loss or destruction.
While we take appropriate measures to protect personal data, no method of transmission or storage can be guaranteed to be completely secure.
7. Your Rights
Under the General Data Protection Regulation (GDPR), and subject to the conditions and limitations provided by applicable law, you may have the right to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete personal data.
- Request deletion of your personal data.
- Request restriction of the processing of your personal data.
- Object to the processing of your personal data where applicable.
- Request data portability where applicable.
- Withdraw your consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at info@infanion.com or through the contact form on our Contact page. You also have the right to lodge a complaint with a competent data protection supervisory authority. In Belgium, the competent supervisory authority is the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données).
8. Third-Party Links
Our website may contain links to other websites, which are outside Infanion’s control. This Privacy Policy does not apply to those third-party sites.
When you follow a link to a third-party website, that website may process your personal data in accordance with its own privacy policy. We encourage you to review the privacy policies of third-party websites before providing personal information to them. Infanion is not responsible for the privacy practices or content of third-party websites.
9. Children’s Privacy
Infanion’s website is not directed at children under the age of 16. We do not knowingly collect or solicit personal information from children.
If we become aware that personal data of a child has been collected through our website in circumstances where such processing is not permitted, we will take appropriate steps to delete that information.
10. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA), Infanion will ensure that appropriate safeguards are in place as required by applicable data protection legislation. These safeguards may include an adequacy decision by the European Commission or appropriate contractual safeguards, such as the European Commission’s Standard Contractual Clauses.
11. Cookies
Our website may use cookies and similar technologies for purposes such as ensuring the proper functioning and security of the website and, depending on your preferences, for other purposes. For more information about the cookies we use, their purposes and how you can manage your preferences, please refer to our Cookie Policy.
12. Updates and Changes to this Privacy Policy
We may update or change this Privacy Policy from time to time to reflect changes to our website, our processing activities, applicable legislation or our practices.The version published on this page is the version currently applicable. We therefore recommend reviewing this Privacy Policy periodically.
13. Company Information
Infanion BV
Hilstraat 18
3120 Tremelo
Belgium
Registration number: 0882782845
VAT number: BE 0882 782 845
Email: info@infanion.com
For questions or concerns regarding this Privacy Policy, or to exercise your data protection rights, please contact us at info@infanion.com or through the contact form on our Contact page.